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For more than 90 years, TC Wilson has taken pride in crafting the finest products for tube cleaning, tube expanding, boiler and heat exchanger maintenance.
Toll Free (800) 230-2636 Phone (718) 729-3360 Fax (718) 361-2872
TC Wilson values our customers and understands how important having the resources you need is, easily accessible and in common formatting.
The TC Wilson company was founded in 1925, and continues to deliver the highest quality boiler, heat exchanger, and HVAC cleaning, maintenance, and testing equipment on the market.
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Home > Support > Warranty
Thank you for choosing TC Wilson as your preferred manufacturer of Tube Tools. We take great pride in our products and are committed to providing the highest level of quality and customer satisfaction. To ensure that you have a worry-free experience with our products, we offer the following product warranty.
TC Wilson warrants that its Tube Tools are free from defects in materials and workmanship for a period of one (1) year from the date of purchase. This warranty applies to the original purchaser of the product and is non-transferable.
Warranty Claims If a defect in materials or workmanship is discovered within the warranty period, the purchaser should immediately contact TC Wilson’s customer service department at (800) 230-2636. The purchaser should provide proof of purchase and a description of the defect in the product. If the defect is determined to be covered by this warranty, TC Wilson will provide instructions on how to return the defective part and obtain a replacement part or refund.
Limitations This warranty does not cover damage resulting from misuse, abuse, accidents, or modifications to the product. This warranty also does not cover normal wear and tear, such as scratches or dents, that do not affect the functionality of the product. TC Wilson’s liability under this warranty is limited to the repair or replacement of the defective part or a refund of the purchase price, at TC Wilson’s discretion. In no event shall TC Wilson be liable for any indirect, incidental, or consequential damages arising from the use of the product.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
We are committed to providing our customers with the highest level of quality and customer satisfaction. If you have any questions or concerns regarding this warranty or our products, please do not hesitate to contact us.
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